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Introduction
Hones in on what is most
important.
Depending on the day, hour or even minute, what is most important
to the client will change. Such is the nature of individuals in a
high-growth phase of their lives. The Certified Coach is both quick
to recognize this moving target and is flexible enough to adjust the
coaching to be effective in this new terrain.
The Purpose of This Learning
Guide
1. To explain the Proficiency.
2. To show how mastering this Proficiency makes you a better coach.
3. To provide key resources to assist you in mastering this Proficiency.
4. Demonstrate the distinction between recent priority vs. recent moment.
What the instructor covers in
this TeleClass
1. Sorting out the client's
priorities.
2. What is meant by "honing".
3. Coaching demonstrations.
What are the general truths of
honing in on what's most important?
1. Priorities can change by the minute.
2. Most of us haven't identified how we prioritize.
3. Part of what we do is help clients find something that is more
compelling to do.
How do you hone in on what's
most important?

Notice what is occurring.
Where are
the synchronicities? The dissonance? The resistance?
Know what is important.
What are the measures of success?
What are the outcomes the client wants? What is in integrity for them?
Discover what is pressing.
Identify the true consequences.
Discover opportunities. Examine timing.
What can the client expect?
To shift from chasing, dealing with
constant changes, and relying on hope, to being clear, oriented and
focused.
What does it mean to hone in on what's important?
1. Distinguish between
recent priorities vs. recent moment.
Client will switch goals - usually within a session or two, and
sometimes repeatedly. The coach's job is to help distinguish between
shifting priorities and what's important in the present moment. Sometimes
what appears urgent isn't necessarily important, and sometimes they are
both.
2. Sniffing it out.
Honing isn't instantaneous, though it can be fast. Your job is to
sniff it out. Like a dog following a scent, you may be all over the place
at first, but as you get closer it becomes more of a direct line.
3. Listening for what's NOT said.
What's NOT said is just as important as what is said. Listen for the
unspoken comment, fear, desire.
4. Using the client's point of view.
'Nuf said.
What are the steps for honing in
on what's important?
1. Ask questions.
Be curious, ask questions. Let the
client talk a bit before you respond. They'll lead you right to it without
even realizing it themselves.
2. Listen for resonance.
Be curious, ask questions. Let the client talk a bit before you
respond. They'll lead you right to it without even realizing it
themselves.
2. Listen for resonance.
Listen for what the client is saying to resonate in their voice.
You'll hear it. Also listen or feel for when what they are saying
resonates within you. You'll get an inkling about what's important.
3. Listen for clients who change goals frequently.
Are you hearing them correctly? Or are they avoiding growing or being
in action? Changing goals isn't bad, but it is something to acknowledge
and use to hone in on what's important.
3. Identify the need the client is trying to meet.
What need are they trying to meet? This is what's going on behind
shifting goals and focus. Obviously you want to hone in on what's going on
and how they can actually meet that need. Consider using the
needs/wants/integrity model.
4. Define success.
If the client doesn't know how they define success, they'll never know
when they get there - hence confusion around what is important.
5. Ask the "Why" question.
Master coaching proficiency #6 - Navigates via curiosity. Most clients
don't know what's really important to them. Ask "Why" to get to
what is compelling. Asking "why" clarifies. It will not put the
client on the offensive unless you ask it in an offensive way.
How can you hone in on what's
important?

What questions can you ask to
hone in on what's important?
1. What's important to you about
that?
2. Why do you want...?
3. What need is not being met by...?
4. What do you want to do instead?
How do you know you've honed
in on what's most important?
1. The client is instantly
reoriented on "it".
2. The next step is clear and obvious.
3. There is less doubt, delay, and procrastination.
4. The client is naturally moving forward.
Why is this a Proficiency?
1. Requires ability to hear what
is not said.
This is an advanced coaching skill because it is subtle and requires
the ability to hear and trust your inklings and intuition.
2. Requires application of all 5 elements of the CoachVille Coaching
System.
Getting to what is important requires the finesse gained from
effortlessly using the 5-Element CoachVille Coaching System.
3. You must be 100% client-focused.
There just isn't room for self-referencing.
4. Blending proficiencies and skills.
Honing in on what's most important requires that you blend your skills
and proficiencies at a level beyond goal setting or "results"
coaching.
5. Must recognize nuances.
Not only must the Certified Coach be able to recognize nuances, they
must be able to articulate them effectively.
How does honing in on what's most
important make you a better coach?
1. Accelerates the client.
The client gets in to effective
action faster when they are clear about what is important. They are less
distracted by daily "urgencies".
2. Shifts become successes.
By making meaningful shifts and taking actions, the client experiences
success according to their own definitions. This builds the client's
self-esteem, self-confidence, and ability to take on new challenges.
3. Keeps you and the client on
track.
You and the client will focus attention on what really matters.
4. Reduces the "firehouse" problem.
Instead of attempting to hit all the problems at once with a big firehouse, or hitting the little problems with more energy than you need,
you can finely tune your approach.
5. It gives you a common reference point during coaching.
You and the client can both refer back to what is most important in
this and later coaching sessions. It helps you coach better, and helps
them get what they want.
What are some questions you can
ask to hone in on what's most important?
1. What's important to you
about that?
2. Why do you want...?
3. What need is not being met by...?
How do you know if you're getting
it?
1. You enjoy the discovery process,
and the client begins to, too.
2. The client feels lighter and more clear at the end of the session.
3. The distinction between what is important vs. urgent is clear.
4. You are focused on the deeper shift that is called for, not just the
immediate solution.
What are some common
mistakes when using this Proficiency?
1. Trying to be instantaneous rather
than removing the layers.
It may be tempting to go for the
quick fix - but this is probably the pattern that's been happening all
along. Pull back the layers and see what's underneath.
2. Being distracted by what is interesting rather than most important.
Drama can be enticing, but not necessarily helpful in creating change.
Notice where the story is going.
3. Not designing environments to maintain what's important.
If it's important, there are probably environmental supports or
systems that can help maintain it. What needs to happen in the environment
to help the client maintain focus on what's important until it can get to
the maintenance-free phase?
4. Not being courageous.
You may have to press, or go into territory that is scary for the
client. If it's scary, then it's important in some way. Be gentle, not
voyeuristic. And remember that they are paying you to help them figure it
out, even if they are afraid to discover it. Your courage can help them
tap into their own.
What are 12 keys to
setting great goals?

Resources
15 Proficiencies | here
The 3 Generators of Client Value | here
The 5-Element CoachVille Coaching System | here
Certified Coach Training Resources | here
Graph
of Coaching Proficiency #8 | view
html |
pdf
The Orb/Graphic
Version | view
gif | view
pdf
Twelve Ways to Hone In On What's Most Important | view
gif | view
pdf
12 Keys to Setting a Great Goal | view
gif | view
pdf
3
Step Training on Defining Success | here
Are there success
stories/testimonials related to Hones In On What's Most Important?
coming soon
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Class Notes
Transcript of Training Call | here
RealAudio of Training Call | here
MP3 of Training Call | here* (to
download MP3 file, right click your mouse over link).
*instructions for downloading/using MP3 file here.
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