Learn and Practice the Skills of the Craft
Register Here; ICF CCEU; DTMOPP
Learn the basics in a whole new way!
Working with the basics is valuable for new and experienced coaches. In this program you will learn the fundamentals of coaching ethics (as defined by the International Coach Federation) in a group dialogue about challenging real life situations. Then you will also learn and practice using the basic coaching skills one by one. These skills will establish your foundation as a practicing coach.
The first session of this six session course is dedicated to Coaching ethics and agreements (the first two of eleven ICF Core Competencies). There are 3 parts to this surprisingly lively session.
1) Coaching Ethics (in real life situations).
In this class we will review the Ethics and Standards for the coaching profession as defined by the International Coach Federation. Ethics can often be a rather dry topic. However they will come to life through a lively look at real life, often ethically challenging situations.
We will also discuss important distinctions between coaching and other helping professions such as Psychotherapy, Counseling and Consulting; including how and when to refer a coaching client to another professional.
2) Coaching Agreement (including Policies, Procedures and Professional Boundaries)
Each coach has unique sensibilities around rules, standards and boundaries and systems. Your policies are up to you but must address: scheduling and re-scheduling, cancellations and make-up sessions, contact outside of the coaching session, payment options (if applicable), topic boundaries, written communications and requests and promises.
One of the things that will define you as a coach is the professional boundaries that you set. In this discussion you will learn the boundaries to design, and how to convey them to clients, both in advance and when they are crossing them. Coaches benefit by crafting their boundaries to fit for their personality, preferences and market norms.
In sessions 2-5 of this six session course we will cover each of the remaning 9 Core Coaching Competencies one at a time in a way that makes them easy to use and remember. To be a master craftsperson you must know and practice the basic skills. Using our DTMOPP learning method, you will learn the 9 basic skills through observation and practice. This is important because your ability to demonstrate these skills is what will ultimately determine your certification.
- Establishing trust & intimacy with the client
- Coaching presence
- Active listening
- Powerful questioning
- Direct communication
- Creating awareness
- Designing actions
- Planning & Goal setting
- Managing progress & accountability
3) Establishing trust & intimacy with the client
The player - coach relationship is a unique and beautiful thing. We will explore the nature of trust and intimacy in the coaching relationship; without it, coaching is not possible. This requires that the coach maintain a high level of personal integrity and demonstrate a deep concern for the player.
4) Coaching presence
Establishing and maintaining coaching presence is a unique and powerful skill. The coach must be able to read the situation moment to moment to provide the coachee with just what is needed.
5) Active listening
Active listening is the most fundamental and essential of coaching skills. Without it coaching quickly devolves into a tip session. To listen in this way requires a relaxed attentiveness to what is said, what is said “between the lines” AND what is NOT said. It is also a way of listening that is open to new directions AND ready to respond.
6) Powerful questioning
Powerful question are the life blood of the coaching process. Some questions are simply curious, others are deep and penetrating. It is questions that create the expanded awareness that leads to action.
7) Direct communication
Direct communication comes in many forms: Clear direction in the form of objectives and requests for action; Straight questions that get right to the point; Clear and articulate feedback of what the coachee is saying and doing. Direct communication is also highly respectful of the player and builds trust and credibility.
8) Creating awareness
Creating awareness is about helping the player “see” more of what is happening within them (thoughts and feelings) and around them (in the environment). Often challenging the players’ assumptions is the first step. Seeing more and more clearly helps the coachee make better decisions and respond more fully to any situation. Creating awareness is truly what makes coaching a unique service.
9) Designing actions
Designing actions is the gateway to results and achievement. The key is to design actions that take into account the players’ skills and abilities as well as the current strategy.
10) Planning & Goal setting
Once the major objectives are identified the coach and player work together to further define specific short term goals with target dates. The coach must help the player choose goals from the often overwhelming number of options available. Then the actions that have been designed must be organized into coherent plans that take into account all areas of the players’ life and work.
11) Managing progress & accountability
Establishing an effective accountability structure between the coach and player is often the one element that can make or break the relationship. The player must hold the Coach – and promises made to the coach – in high regard. The Coach must maintain attention on actions and track progress especially when the player gets sidetracked by competing commitments.