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The
15 Clarifiers
Hallmarks of
the Certified Coach(TM)
version 1.3 06/5/02 | copyright coachville.com
These "knowing what you hear" clarifiers are part of
the basis of
the Certified Coach Program from CoachVille
and are only available to our members.
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Scorecard
of the
coach's effectiveness
low
--------------high
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The
Clarifiers
...one
of 5 components of the Certified Coach Coaching Process
clarifiers
| proficiencies
| deliverables | frameworks
| stylepoints |
|
0
1 2 3
4 5
|
1.
Urgent or Important?
Is
the matter urgent or "merely" important? |
|
0
1 2 3
4 5
|
2.
Addressed or Avoiding?
Is
the client addressing the problem/situation, or avoiding it? |
|
0
1 2 3
4 5
|
3.
Accurate or Interpretation?
Is
the client being accurate or are they interpreting? |
|
0
1 2 3
4 5
|
4.
Open or Resistant?
Does
the client sound open or resistant about what they are sharing? |
|
0
1 2 3
4 5
|
5.
Internal or External Reference Point?
Is
what the client is saying coming from them or an external
reference point? |
|
0
1 2 3
4 5
|
6.
Want or Could/Should/Need?
Is
it a want or a something
very different? |
|
0
1 2 3
4 5
|
7.
Opportunity or Possibility?
Is
it a real opportunity or just a possibility? |
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0
1 2 3
4 5
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8.
Source or Symptom?
Is
it the source of the problem or a symptom? |
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0
1 2 3
4 5
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9.
Opening or Share?
Is
what the client is saying an opening for change or just an
fyi/share? |
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0
1 2 3
4 5
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10.
Response or Reaction?
Is
the client responding to a situation or reacting to it? |
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0
1 2 3
4 5
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11.
Create or Eliminate?
Is
the the client creating something or reducing/eliminating something? |
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0
1 2 3
4 5
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12. Problem or Concern?
Is
the client presenting a problem or just a concern? |
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0
1 2 3
4 5
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13. Present or Past?
Is
the client coming from the present or the past? |
|
0
1 2 3
4 5
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14. Acceptance or Resistance?
Is
the client accepting a change/new reality or resisting it? |
|
0
1 2 3
4 5
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15. Toward or Away From?
Is
the client moving toward something or away from something? |